Privacy & Cookies Policy

Introduction

This policy covers Horncliffe Fishings Tweed (Meadowhead Limited) use of personal information that Horncliffe Fishings Tweed may collect when you use any of our sites. The policy also gives you information about cookies; Horncliffe Fishings Tweed and third parties’ use of cookies; and how you may reject such cookies.

By entering your details in the fields requested, you enable Horncliffe Fishings Tweed and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Horncliffe Fishings Tweed will act in accordance with current legislation and aim to meet current Internet best practice.

Visitor information

During course of any visit to horncliffefishings.co.uk, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors.

The hosting company gathers non-personal information regarding the visitors to our website on our behalf using cookies, log file data and code which is embedded on our website. Horncliffe Fishings Tweed uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. The section at the end of this statement provides guidance on how to restrict and disable cookies.

Please note that this is not personal information, only general summaries of the activities of visitors to horncliffefishingstweed.co.uk.

What is a cookie?

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many sites do this whenever a user visits their website and to track online traffic flows.

Cookies record information about your online preferences. Users can set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of the horncliffefishingstweed.co.uk features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If you have set your computer to reject cookies you can still browse horncliffefishingstweed.co.uk anonymously until a time as you wish to register for horncliffefishingstweed.co.uk services. For further information on cookies please visit www.aboutcookies.org.

Use and storage of your personal information

When you supply any personal information to horncliffefishingstweed.co.uk we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it.

We take your security very seriously.  We will take steps to protect your personal information in accordance with our duties under applicable data protection law.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will endeavour to protect your personal information, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

In general, any information you provide to Horncliffe Fishings Tweed (Meadowhead Limited) will only be used within Horncliffe Fishings Tweed and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to horncliffefishingstweed.co.uk or otherwise engage in any disruptive behaviour on horncliffefishingstweed.co.uk, Horncliffe Fishings Tweed can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as law enforcement agencies about the content and your behaviour.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. You can ask us about the retention periods for different aspects of your personal data by contacting our DPM.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. We do not transfer your data outside the European Economic Area.

Access to your personal information

We may share your personal data with third parties to help us run our business or carry out our obligations to you:

  • to external agencies and organisations (including the police and other law enforcement agencies) for purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity and for the assessment and collection of tax; and
  • our insurers and insurance brokers and our and their advisers in event that a claim is made or could be made against us.
  • other companies and entities within the Meadowhead Limited group;
  • organisations that provide services to us and members of the Meadowhead Limited group.  For example, we may engage third party service providers to send postal mail and email, maintain and update our databases of customer details (including the removal of repetitive information), analyse data, provide marketing assistance (including online targeted advertising), provide customer service and handle claims;

We may also share your personal data with any third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Will we use your personal information for marketing purposes?

In accordance with your preferences, we will use your personal information to send you newsletters and other marketing communications.  We may also collect information about how you interact with our marketing communications (for example, whether you open emails we send to you).  This helps us make our marketing more relevant to our customers.

If you subsequently wish to stop receiving marketing from us, you may unsubscribe by sending an email to us at unsubscribe@meadowhead.co.uk and enter ‘Unsubscribe’ in the subject line. This will unsubscribe you from all marketing communications from us.

Alternatively, you can unsubscribe from marketing email communications from us by following the unsubscribe instructions in each email that we send out.  This will only unsubscribe you from marketing emails.

Even if you choose not to receive marketing from us, we may still use your personal information to provide you with important services communications, including communications in relation to any bookings or purchases you make.

Change of Purpose

Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law. However, if we need to use your personal data for a new purpose and the law allows us to do so, we will notify you and explain the legal basis for our actions.

Third party websites

Our privacy policy relates only to information that we obtain from you. Our website contains certain links to other websites which may be of interest to you.

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Please also note that we are not responsible for the content that is displayed on these third -party websites.

What rights do you have with respect to your personal information?

Under the EU General Data Protection Regulation (GDPR) you have certain rights with respect to your personal information, including the right to request access to your personal information.

If you believe that the information we hold about you is inaccurate and requires correction, please contact us using the details below.

Should you wish to obtain a copy of the personal information that we hold on you, please contact us using the details below. We may require further information to respond to your request (for instance, evidence of your identity and information to enable us to locate the specific personal information you require).

Complaints

If you have a complaint regarding the use of your personal information, please contact us using the details below.

Contact

To contact us, please use the following details:

The Data Protection Officer,
Meadowhead Limited,
Company Support Office,
Duns,
Berwickshire,
TD11 3RE.

Email: privacy@meadowhead.co.uk

Updates

If we decide to change this policy, we will post the updated policy on this website. The updated policy will take effect as soon as it is posted on our website.  This policy was last updated in May 2018.

How to find and control your cookies

Chrome

From the Chrome menu in the top right corner of the browser, select Settings.
At the bottom of the page, click Show advanced settings….
Under Privacy, select Content settings….
To manage cookie settings, check or uncheck the options under “Cookies”.
To view or remove individual cookies, click All cookies and site data… and hover the mouse over the entry. Select the X that appears next to the cookie to remove it.
To delete all cookies, click All cookies and site data… and select Remove all.

Firefox

From the Tools menu, select Options.
If the menu bar is hidden, press Alt to make it visible.
At the top of the window that appears, click Privacy.
To manage cookie settings, from the drop-down menu under “History”, select Use custom settings for history. Enable or disable the settings by checking or unchecking the boxes next to each setting:
To allow sites to set cookies on your computer, select Accept cookies from sites. To specify which sites are always or never allowed to use cookies, click Exceptions.
To accept third-party cookies, check Accept third-party cookies. In the “Keep until:” drop-down menu, select the time period you wish to keep cookies on your computer.
To specify how the browser should clear the private data it stores, check Clear history when Firefox closes. Click Settings…. Check the items to be cleared when you close Firefox.
To view or remove individual cookies, click remove individual cookies.
To remove all cookies, from the History menu, select clear your recent history. Click the arrow next to “Details” to expand the menu, check the items you want to clear, and then click Clear Now.

Internet Explorer

From the Tools menu, or the Tools drop-down at the upper right, select Internet Options.
If the menu bar is hidden, press Alt to make it visible.
To manage cookie settings, select the Privacy tab and click Advanced. To override the automatic cookie settings, click Override automatic cookie handling and then make your selections using the radio buttons.
To view or remove individual cookies, select the General tab. Under “Browsing history”, click Settings. Select either View objects or View files.
To delete all cookies, under “Browsing history”, click Delete…. Check Cookies and then click Delete.

Safari

From the Safari menu, select Preferences….
In the Safari preferences window, click Privacy.
To manage cookie settings, next to “Block cookies”, select from third parties and advertisers, Always, or Never.
To view or remove individual cookies, click Details…. Select the cookie to delete and click Remove.
To delete all cookies, select Remove All Website Data… In the window that appears, select Remove Now.